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  1. Vampires Dark Rising
  2. START

START

To get the most out of your community support desk, explore these topics!

Support Desk Guidelines

  • Understanding the support desk

Developer Q&A

  • Do you moderate aggressive combat situations? aka “bullying”
  • Is there a place for all of the Game’s FAQs?
  • How do I change my Vamp profile picture?
  • Someone I don’t know has messaged me about VDR. How did they contact me?
  • If I have a question that isn’t answered here or in the “LEARN” section,where can I ask my question?
  • What do I do if I don’t like the way I’ve allocated my skill points?
See all 11 articles

Before You Ticket - Check It!

  • Device Compatibility
  • Technical Issues - Game Isn’t Working Properly
  • Issues Receiving Favor Points - Purchased and Not Received
  • Issues Receiving Addons - Purchased and Not Received
  • Issues with Emotes - Purchased but Inaccessible

Questions about the desk/tickets

  • How is inappropriate content handled?
  • How long does it take to receive an answer for a ticket request?
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